Call Us
+3472921832
Mail Us
promaids.usa@gmail.com
Address
Queens & Nassau County

Faq

Do you offer same-day cleaning services?

We do our best to accommodate last-minute requests. Availability depends on our schedule, so contact us as soon as possible for same-day service inquiries.

Are your cleaners trained and insured?

Yes! Our professional cleaners are fully trained, background-checked, and insured to ensure a safe and high-quality service.

What if I need to reschedule or cancel?

We understand that plans change! Just let us know at least 24 hours in advance to reschedule or cancel your appointment.

Do I need to be home during the cleaning?

Not necessarily! You can be home if you’d like, but many of our clients provide us with access instructions if they won’t be around.

How long does a typical cleaning take?

The time required depends on the size of your space and the type of service. A standard home cleaning usually takes 2-4 hours, while deep cleaning may take longer.

Do I need to provide cleaning supplies?

No, our team comes fully equipped with professional cleaning products and tools. However, if you prefer us to use your supplies, just let us know.

What areas do you serve?

We provide cleaning services in your Service Area. If you’re unsure whether we cover your location, feel free to contact us!